Lightning Box Casino Terms and Conditions
These Terms and Conditions set out the rules that govern your use of the Lightning Box platform and services. They explain the relationship between you and us, describe your responsibilities when using our site, and outline how we administer accounts, promotions, deposits and withdrawals. By accessing or using our services you accept these terms in full.
Account responsibilities
You are responsible for keeping your account details accurate and secure. Provide truthful identification information when requested and update your contact details promptly. Do not share your login details or allow others to use your account. We may restrict, suspend or close accounts if we suspect unauthorised access, fraud, multiple accounts, or breach of these terms.
We may impose account limits, including deposit or wagering limits, to promote safe play. You are responsible for complying with any limits we set or that you elect in your account settings.
Eligibility requirements
To use our services you must be legally permitted to gamble in your jurisdiction and at least 18 years old. We may refuse registration from residents of restricted jurisdictions. You agree not to permit anyone underage to use your account. We may require proof of age, identity and address before allowing play or processing withdrawals.
Acceptable platform use
Use the platform lawfully and in accordance with these terms. Prohibited activity includes manipulating game outcomes, abusing bonus offers, money laundering, chargeback fraud, or any action that undermines system integrity. We reserve the right to investigate suspicious behaviour and to withhold funds pending such investigation.
General bonus and promotion rules
Promotions are offered subject to specific promotion terms which form part of these conditions. Any bonus or free spins may carry wagering requirements, maximum bet rules, game exclusions and expiry periods. We may cancel, modify or reclaim promotions where there is clear abuse or error. Promotional terms will be disclosed with each offer; if not specified, standard promotion rules apply.
Deposits and withdrawals
Available payment methods and limits are shown in your account. You must use payment methods registered in your name. Withdrawals are subject to verification checks and may require documentation to confirm identity and source of funds. We may apply withdrawal limits and delay transactions while checks are completed. Processing times and any fees are set by payment providers and may vary.
Verification and security
We carry out verification and anti-fraud checks to protect customers. Where additional documents are required, we will notify you through your account. Failure to provide requested documents may result in delayed or refused withdrawals.
Dispute resolution
If you have a complaint, contact our support team via the channels in your account. We will acknowledge and investigate disputes promptly. If we cannot resolve a matter directly, we will explain next steps and any independent avenues available. Both parties agree to provide reasonable co-operation during any investigation.
Updates to terms and conditions
We may amend these terms from time to time. Material changes will be notified on our site or via your account. Continued use of the service after publication of updated terms constitutes acceptance of those changes. For clarity, the platform name LightningBox used in account notices refers to the same service described here.